New prescriptions
Bring in a paper prescription or ask your doctor to send it to us electronically or by fax.
Ask a questionPrescriptions & refills
Fill, refill and transfer prescriptions, and get reminders so you never run out.
Request a refill
Send your refill request any time. Most refills are ready within 24 hours. If your prescription has no refills left, we contact your doctor for a renewal.
- Have your Rx number ready, printed at the top of your label
- We call or email when your order is ready
- Choose pickup in store or local delivery
Need it urgently? Call +1 (613) 285-5263 instead of using the form.
Prescription refillReady in about 24 hours
Prescription services
Transfer to us
Tell us your current pharmacy and we’ll move your prescriptions over, usually within a day.
Start a transferAutomatic refills
We fill your regular medications before you run out and remind you when they’re ready.
Set up auto-refillBlister packaging
Medications sorted into sealed packs by day and time.
Learn moreDelivery
Local delivery for prescriptions and pharmacy items.
Delivery detailsRenewals
Pharmacists can renew many ongoing prescriptions for a limited time when you can’t see your doctor.
Ask about a renewalTransferring your prescriptions
Switching pharmacies takes a few minutes of your time.
Contact us
Call, email or fill in the contact form.
Share your details
Your name, date of birth, and current pharmacy’s name and phone number.
We handle the transfer
We contact your old pharmacy and add your history to your file.
Pick up
We let you know when your first fill with us is ready.
Coverage and payment
We bill most public and private drug plans directly.
| Plan type | What to bring |
|---|---|
| Ontario Drug Benefit (ODB) and OHIP+ | Your Ontario health card |
| Private insurance through work or school | Your benefits card with carrier, group and ID numbers |
| Paying privately | Debit, credit or cash. Ask us for a price before we fill. |
Ready to transfer your prescriptions?
It takes a few minutes, and we do the rest.